Service rating : The pick up was a day late because of the snow but Luggage Mule still delivered on time for our trip which was very impressive. Very good work and excellent service.
Product: Superb, we will use you again and we highly recommend their services.
Mrs Flynn, Somerset
Service rating: I had never used a service of this nature before and I was incredibly impressed. Booked online very easily, my luggage was collected when agreed and delivered on time. Return service was also superb and I didn't touch my bags once! Incredible...highly recommended
Product: Superb for both journeys.
Mrs & Mrs Jones, York
Service rating : Overall a very good service. Clear to understand from a first time user.
Product: Good end to end
Mrs Webster, Bristol
1. What made you use Luggage Mule for your cruise on this occasion?
As well travelled senior citizens, we felt the time had come where we really needed help with our luggage and Luggage Mule offered the best price and great customer reviews on their nice website.
2. How was your overall booking experience with Luggage Mule?
We found Luggage Mule on the internet as our travel agent didn’t offer this as an option but when we called they answered all of our questions with complete confidence and we made the booking over the phone within 5 minutes.
3. What did you think of using a service like this for the first time?
Well we felt very confident to be perfectly honest as the luggage was collected on time from our home and delivered onto our ship. It was even placed into our cabin to our great surprise. Everything fell into place as the staff at Luggage Mule said it would and we were in a taxi, with our
luggage handed to the Luggage Mule collection man within 4 minutes, which was vital to our onward journey.
4. Did you feel the service was value for money?
Absolutely yes. It cost us £114.99 each but the fact that we never really touched our luggage, only to unpack, was priceless to us.
5. And finally, would you recommend the Lugagge Mule service?
Without a doubt and we did do so whilst on the ship to anyone who would listen. A truly valuable service, and we look forward to using the service again.
Mr & Mrs Brown, Dundee - Cruise
More Luggage Mule customer reviews and feedback can be viewed by simply clicking on the Feefo Star rating logo in the top corner of our website...
More customer reviews...
We have just returned from a few days in Devon, and we used Luggage Mule for the first time. A big thank you from us as everything went perfectly. We will be booking again shortly for our trip to Chester. Wish I'd known about Luggage Mule before.
Mr & Mrs Moss